Privacy Policy

Customer data privacy

The personal data you provide is used to answer queries, process orders or allow access to specific information.

We inform that your personal data are treated in accordance to the EU regulation on personal data protection (GDPR, General Data Protection Regulation UE 2016/679). The data controller is Avio Services Ltd. with VAT LV40103381407 and address Maskavas 227, Riga, Latvia; with the purpose to respond your comments and requests.

Your data shall be kept for a period of time strictly necessary. The data will be deleted after a certain time has passed without having used them. You agree to notify us any change thereof.

You are free to exercise your right to access, correction, purpose treatment, removal, portability and refusal of your personal details, sending your request to the given postal address above or to the e-mail

You could address the competent supervisory authority in order to issue of a complaint.

Shipping and Return

Returns Policy

You may return items in perfect conditions within 7 (working) days of delivery for either a redeemable voucher for the same amount or the refund of the full sum by the same payment method in which the purchase was made.

The costs of returning the product will always be the customer’s responsibility and the buyer must pay the direct costs of returning the product and offer compensation for any imperfections the product presents.

The return of products will be made by sending the product, with its original packaging and all accessories, to the management and care of the person specified in the Terms and Conditions, where you can also find the instructions for returning goods.


Avio Services Ltd may offer several transportation or shipping options. The client-user will decide on the shipping option, either in the last step of the purchase via the web, or alternatively through communication via email. Always through transport agencies.

Further information can be found in the Terms and Conditions part.